Customer support that
feels human.
Unify your channels, automate repetitive tasks, and empower your team to deliver exceptional support at scale—without losing the personal touch.
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Everything you need to deliver world-class support.
No bloated menus. No confusing settings. Just powerful tools designed for modern teams that care about their customers.
AI that actually helps
Our AI Copilot drafts responses based on your past tickets and help center. It learns your brand voice and gets smarter with every interaction.
Explore AI FeaturesHi David,
Thanks for reaching out! The "Invalid Token" error with Jira usually happens when the token doesn't have the required scopes.
Could you please check if your Jira API token has both the read:jira-work and write:jira-work scopes enabled?
Here's our documentation on Setting up Jira API Scopes for a step-by-step guide.
Complete Context
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Sarah Jenkins
Acme Corporation
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StripeRecent Activity
API Integration failing
Opened ticket • 10m ago
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System event • 2w ago
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Meeting with Alex • 1m ago
Workflow Automation
Route tickets, assign tags, and trigger actions automatically. Spend less time triaging and more time solving problems.
Actionable Insights
Stop guessing. Know exactly how your team is performing with real-time analytics. Track CSAT, response times, and identify bottlenecks.
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How PulseDesk works
A simple, 4-step process to transform your customer support from a cost center into a growth engine.
1. Connect Channels
Plug in email, WhatsApp, live chat, and social media in one click.
2. Organize Conversations
Everything flows into a lightning-fast shared inbox built for speed.
3. Automate Responses
Let AI handle the repetitive questions while your team handles the complex ones.
4. Scale Support
Grow your business without linearly growing your support headcount.
Trusted by fast-growing startups
See how modern teams are using PulseDesk to scale their support operations and deliver better customer experiences.
"PulseDesk reduced our average resolution time by 65% while our customer base tripled."
"The AI Copilot handles 40% of our tier-1 tickets automatically. It's been a game-changer for holiday spikes."
"We needed a platform that could scale with enterprise compliance requirements. PulseDesk delivered."
Plays nice with your stack
PulseDesk integrates seamlessly with the tools you already use, bringing all your customer data into one unified workspace.
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